Free shipping on orders over $150!

Terms

Policies

FORMS OF PAYMENT

We accept Visa, MasterCard, American Express, and Discover and PayPal! 

RETURN POLICY

We hope you love your purchase from Territory.  But we know... returns happen. 

We gladly accept returns on unused items in their original condition for a refund within 7 days of receiving your order. Sale and discounted merchandise, as well as special orders, are final sale. To make a return, please email us at hello@shopterritorydesign.com with your order information for return instructions. Please e-mail before sending your return.  

Returns received after 7 days are valid for store credit only. You will receive notification via email once we receive your return.

Please note: All shipping fees are non-refundable unless product is determined to be defective or damaged. We recommend mailing your return with tracking and insuring the package. Territory is not responsible if the returned package is lost or the item damaged in the mail.

FULFILLING YOUR ORDER

Territory will typically process your online order within 24-36 hours. If this processing time is longer, we will be sure to let you know! 

We strive to keep the website’s inventory updated at all times. If an item unexpectedly sells out before we can ship it to you, you will be notified via email or telephone. Orders with sold out items will either be voided and the purchase refunded, or the amount of that item will be credited back to the original card, and the order will be sent partially fulfilled, per the customer’s wishes. 

SHIPPING

Orders are shipped via USPS, FEDEX or UPS. Our standard shipping rate is $10 and orders over $150 ship free. Small international orders ship for $18 and large orders will be quoted.

OUR PRIVACY STATEMENT

Territory will never sell nor share your information with outside companies or third parties. When you purchase from our store, we request the necessary information to process your order: your name, billing and shipping addresses, phone number, email address, and credit card information. 

However, we encourage you to sign up for our mailing list!! Our newsletter provides advanced notice of sales, new merchandise, and other news from Territory. You can unsubscribe at any time.