We hope you love your purchase from Territory. But we know... returns happen.
We gladly accept returns on unused items in their original condition for a refund within 7 days of receiving your order. Sale items, discounted merchandise,and items purchased with a coupon code as well as special orders, are final sales and therefore do not qualify for returns or exchanges. To make a return, please email us at firstname.lastname@example.org with your order information for return instructions. Please e-mail before sending your return.
Returns received between 7-14 days of purchase, are valid for store credit or exchange only. You will receive notification via email once we receive your return.
Please note: All shipping fees are non-refundable. We recommend mailing your return with tracking and insuring the package. Territory is not responsible if the returned package is lost or the item damaged in the mail. We will not process exchanges or returns if the items received do not meet our policy requirements. And all made to order products are final sales!